Emergency Response
9/4/2018 (Permalink)
SERVPRO Franchise Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster a SERVPRO Franchise Professional can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down.
Emergency Response 1-4-8
Service Response Guidlines
1. Within one hour from notice of loss a SERVPRO Franchise Professional will contact your insured to arrange for service.
4. Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
8. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster.